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Frequently Asked Questions

  • Where exactly is the villa located?

    The villa is located at Davenport, on the Tuscan Ridge community which is 2 miles south of US-192 on US-27. Once you have fully paid for your booking and approximately 3 weeks prior to arrival we will provide you with a comprehensive Welcome guide containing lots of useful information including the property's address, directions to it from your arriving airport and how to access the villa, plus full details on all the facilities it has to offer.

  • Is the Villa close to Orlando Airport MCO or Sandford Airport?

    Tuscan Ridge Villa is only 35 min drive from Orlando International Aiport (MCO), and 65 min drive from Sandford Aiport. Both airport are easy drive through the I4 Highway. The villa is only 4 min drive from the I4.

  • Is the Villa close to Disney World Parks

    Yes, Magic Kingdom Park is only 15 min drive from Villa!

  • Is there shops and Restaurants near the villa?

    Our villa is only 5 min drive from Publix Supermarket, Target, JC Penney, Best Buy, AppleBees, other Restaurants, and Walgreens and CVS Pharmacy.

  • Can I book directly the Villa Online?

    Yes, absolutely. To comply with all e.business regulatories, we propose you two options: You can book the villa online using VRBO website or Holiday Lettings if you prefer a payment in British GBP. Both website calendars availability are always up to date.

  • Can I pay in British GBP or CAD or Euro?

    Yes, we accept payment in USD, Euro, Canadian Dollars and British GBP. Our prefered Currency is USD as we operate our P&L in USD, Therefore we may have to add additional fees to your booking to cover bank exchange rates.

  • During our stay, who is our point of contact for any support or questions?

    Michel Davis, our Local Property Manager and her team will look after you for any support or questions you may have. They are based in FLorida, few minutes drive from our Villa.

  • Parlez-vous FRANCAIS?

    Oui, nous sommes un couple Français, basé à Londres, UK, donc nous pouvons répondre à toutes vos questions dans votre langue afin de faciliter vos vacances.

  • How Long do you rent Villas in Florida

    We operate Short term Rentals Villa in Davenport FL since 2011, and operate Tuscan Ridge Villa and ChezMickey Villa.

  • Is the property licensed to operate as short term rental?

    Yes we are licensed with both the State of Florida to operate a short term rental, and as business with the local county: Operating licenses Florida Department of Business & Professional Regulation.

  • Is smoking permitted in the villa?

    Smoking (Cigarette and E.Cigarette) is not permitted in any part of the villa with the exception of the pool deck area. Smoking in rental villas and almost all other public or commercial indoor spaces is prohibited under the Florida Clean Indoor Air Act. Please read our Terms & Conditions for further details.

  • Can my pet stay at the villa?

    With the exception of guide dogs, and only then by prior approval, no pets of any description are allowed to stay at the villa. Please read our Terms & Conditions for further details.

  • Who maintains your villa?

    It is cared for by a well established local management company, 1st Property Management, who ensure the villa is maintained to the highest standards. Their services include housekeeping, weekly pool care, and general maintenance of the property. They are also on-hand from their office which is just a short distance away to assist you during your stay in the unlikely event that you have a problem at the property.

  • Is the villa air-conditioned?

    It is fully air-conditioned and climate controlled with the exception of the garage area.

  • Does the villa have a telephone?

    It has one telephone line which has free unlimited local and long distance calling to anywhere in the US, and Canada. Other calls will be charged to your account. Howvever, the house includes a High Speed Internet access through WIFI, therefore you can use your Facetime or Skype account with your Smart phone or Tablet without any problems.

  • What entertainment facilities does the villa have?

    There are HD Televisions (Flat LCD Screens) with cable services in each bedroom and also in the Family room and the Living room. The Living room has a 50 Inch 3D High Definition Television set with a Blu-Ray DVD Player. There is a XBOX ONE Console, connected to internet as well..

  • Does the villa have a games room?

    the Games Room has a Pool Table, Darts Board and a Ping Pong Table.

  • Does the villa have internet access?

    The house has a high Speed wireless (WiFi) broadband access using the latest fiber optic network giving a super fast 45mbps download speed. If you have a laptop PC, Ipad, tablet or smartphone,then bring it along you can connect to our network for free.

  • What do we need to bring with us?

    ust yourself and your clothes, our villa is fully equipped to be like a home from home and has all the bed linen and towels, pool towels you will need. The housekeeper will also leave toilet tissue and soap in each bathroom. Please note: the property is offered on a self-catering basis and no food and/or cleaning supplies are provided, for your health and safety any such items left by a previous guest are disposed of by the housekeeper.

  • Does the villa have a home laundry?

    It has a fully equipped utility room with a (large if you are from the UK) washing machine and tumble dryer, plus an iron and ironing board.

  • Will I be safe?

    ITuscan Ridge is a very peaceful and quiet location, however, for your added peace of mind the villa has a Brinks 24/7 monitored home security system from which you can instantly call the police, fire or medical services should you require them simply by pressing a button on one of the keypads. In addition to this the villa has a security safe to store your valuables. Tuscan Ridge is also regularly patrolled the local Sheriff's department.

  • What features does the pool area have to safeguard young children?

    The villa's pool and deck area is fitted with two safety features: Safety fence – a 4 ft high mesh fence runs the entire width of the deck between the pool and patio door to protect children from accessing the pool. If you do not wish to use this safety device then at your own and your party’s risk you are permitted to roll it back to each side of the deck area. Exit door alarm – is fitted to the slider door that leads to the pool area and is installed for your children's safety. The alarm will sound within a few seconds of the door being opened unless a reset button situated at high level is pressed. Please note these devices are not a substitute to ensuring that all young children and non–swimmers are supervised at all times. Remember that it is safer to swim with someone else rather than alone.

  • Are there any facilities in the villa for infants & babies?

    A high-chair, stroller and crib are available in the villa at no extra charge. If you need more than just one of each then they can be hired from our management company please contact us for further information.

  • Is the pool and spa heated?

    During the summer months the pool and spa will be warm enough for most people without the need for supplementary heating. However, it has an electric heating system which is available at an additional cost and should be requested at the time of booking so that it is switched on in advance of your arrival to allow the water warm up. Please note that if the outside temperature falls below 7°C/45°F the heating system will shut down, please read our Terms & Conditions for further details.

  • Why is there a screen over the pool area?

    The screen is made from a fine mesh and is there to stop insects, debris and the Florida wildlife from reaching you and the pool. The enclosure also helps by blocking some of the sun's direct heat while letting the breeze blow through making it cooler and more comfortable.

  • Is there a housekeeping service available?

    This can be provided by local arrangement with our management company, the cost of a mid-stay housekeeping service is $85 per visit. You are of course expected to keep the villa clean and tidy during your stay as you would your own home..

  • Do you have other villa to rent?

    Yes, we have a stunning 4bedrooms, 3 baths Villa "Chezmickey" just few yards from Villa Tuscan Ridge, ideal if you want to book two villas for a large group.

  • So why book your villa?

    Aside from renting our villa we also use it as our vacation home too, and so unlike many other villas you will see which are never used or cared for by their owners we invest time and effort into ensuring our property is presented to the very best standard with the best facilities. So before booking your vacation at another villa please consider these points first: Our villa is located on Tuscan Ridge which is one the best maintained and most sort after subdivisions (resorts) for villa rentals in the Disney area. We manage all of our bookings personally giving you an individual service matched to your requirements and are happy to answer any query you might have about the villa or Florida, from our near 15 years experience of traveling across the USA. If you book through a large rental or package holiday company their staff do not have the time or knowledge to offer this service. If you book a villa through a vacation or package tour operator your accommodation is normally allocated on arrival so you could be placed in a property anywhere in the Orlando area with no guarantee that it will be close to the attractions or that you will be staying at a fabulous villa like ours The photographs shown on this web site are only of our villa and were all taken by us, some other villas advertised on the internet can have photographs of the property from when it was new or even generic photographs of another villa all together. We only rent our villa to private individuals and never to holiday or rental companies and by doing so it enables us not only to maintain the property to a very high standard but also offer the best rates by booking directly with us.